1. OVER THE COUNTER
- OVER THE COUNTER
- Customers can walk into any of our pay points in our three towns namely Chingola, Chililabombwe and Mufulira and make a cash or cheque payment by the counter
- VISA
- The system allows customers who do not prefer getting to the pay point with cash to use a Visa Electron Card to pay for utility bills by way of swiping
- BILL MUSTER
- Xapit
- Internet Banking
- DDACC
- Over the counter – Branches
- DIRECT DEBIT AND CREDIT CLEARING (DDACC)
- A customer pays water bills by instructing the bank to pay Mulonga Water and Sewerage Company an agreed sum of money on the agreed date every month. Customers with active bank accounts handling electronic banking services are eligible to register for DDACC
- For more details, visit the nearest customer service center.
- CASH PLAN PAYMENT
- For your convenience, Mulonga Water offers a Cash plan Payment system. This Cash plan allows our clients with a huge bill to evenly distribute the payment of their arrears over a reasonable period of time as per our commercial policy.
- Customers on cash plan will enjoy the service while paying for the arrears, however inconsistent payments will cause customers to be removed from the Cash Plan Payment and penalties applied.
- For more information contact our service center
- MOBILE MONEY PAYMENTS
- Airtel Mobile Money
- MTN Mobile Money
- Zamtel Kwacha
- SHOPRITE STORES
All Shoprite Supermarkets Country wide
Lukanga Water Supply and Sanitation Company (LgWSC) has through a funding from NUFFIC, a Dutch organisation for International Development trained its staff with skills to remain relevant and efficient during the course of providing service delivery to clients
Lukanga Water Supply and Sanitation Company (LgWSC) has introduced a 'Pamela Payment Option' where clients have been accorded a chance to pay any amount of money as low as K5.00 towards their water bills until one dismantles the bill before the due
LUKANGA Water Supply and Sanitation Company (LgWSC) has emerged third best performing Water Utility Company at the just ended awards
Over the past years, Lukanga Water Supply and Sanitation Company Limited (LgWSC) has partnered with the Netherlands Development Agency group also known as the SVN group. The Two institutions have maintained a good relationship and have engaged in quite a number of projects together